Call center – Hotline Service Officer

Responsibilities:

• Handle customer enquiries in a professional manner via phone/Email
• Maintain good relationship with with customer
• Maintain high-level service standards
• Work Location: Kwun Tong/ Kowloon Bay/North Point/Mong Kok/Hung Hom 
• With bank benefit: year-end bonus and medical insurance
• Welcome candidates with inbound/outbound experience and insurance agents

Requirements:

• Passed in 5 subjects in HKCEE/HKAL/HKDSE
• Passed in Insurance Intermediaries Qualifying Examination (IIQE) paper 1, 2 and 3 is an advantage
• At least 1 year call center/ customer service/insurance experience
• Good PC skills, including MS Word, Excel
• Proficient in spoken Chinese, Mandarin and English

If you are interested in this position, please send your updated resume with details of work experience and contact number to us by clicking “APPLY NOW”. OR you might contact Ella Chow at 6465-3274 (Email: ella_chow @newpages.hk) for further discussion.